No question matches. Use the contact page.
What exactly am I buying?
A slot of my time, with AI agents, dedicated to your brief. The package sets the duration; the brief sets the goal. The deliverable is whatever fits in that slot, scoped before I start.
Who does the work?
I do, personally, working with AI agents for the heavy lifting. There is no team handoff and no subcontracting.
How does the day run?
I start at the booked time, post progress on the live status page, ask questions in the booking thread, and post deliverables and handover notes at the end.
What do I need to prepare?
A one-paragraph goal, access to the systems involved, and someone reachable for questions. The pre-sprint checklist email lists it per package.
Which timezone is the calendar in?
Yours. The calendar detects your timezone and shows mine next to it. Confirmation emails show both.
How do I pay?
By card through Mollie, with prepaid hours, or a mix: hours first, remainder by card. No account is needed before paying.
How is VAT handled?
20 % French VAT for customers in France. EU businesses with a valid VAT number are invoiced with reverse charge after a VIES check. Customers outside the EU pay no EU VAT. The rule is printed on the invoice.
How do hour packs work?
Buy 10, 25 or 50 hours, valid 6 months, and spend them on any package at checkout. Unused hours stay in your balance until they expire; they are not refundable in cash.
Can I reschedule?
Once for free, up to 48 hours before the start, from your client area.
Can I cancel?
Yes. Full refund more than 7 days before the start, 50 % between 7 days and 48 hours, none after. Refunds go back through Mollie or to your hour balance.
What is the fix window?
7 days after delivery to report anything that does not work as agreed in the brief. Fixes are free. New features are a new booking.
Who owns the deliverables?
You, once the booking is paid: source code, assets and documentation. I keep the right to reuse generic know-how and non-specific components.
Where is it deployed?
On your infrastructure when you give me access, otherwise on RushLap infrastructure with a handover plan. Hosting fees are not included.
Which languages do you work in?
French, English and Spanish, for the brief, the thread, the deliverables and the documentation.
How does the referral programme work?
Share your link. When a referred company pays a first booking, free hours are held 14 days then credited to your balance.
What happens to my data?
Briefs, files and messages stay in your client area. Deleted accounts are pseudonymised; bookings, invoices and logs are kept as required by law. See the privacy policy.
Can we have a call first?
You do not need one to buy. If you want advice before choosing, a Rush Hour is the right format: one hour, written outcome.
What if the brief does not fit the slot?
I tell you before starting and propose a smaller scope or a bigger package. You can reschedule or cancel under the policy.